Genève Lab



Patrick Genoud

Rue du Grand-Pré 64-66


Genève Lab was officially launched October 2016 and assigned the main mission to support the State of Geneva's administration through its digital transformation. To accomplish its mission, Genève Lab operates on a participative approach inspired by living lab methodologies. While Genève Lab is a recent creation, its operations and methods have been used since 2009:

1. these methods have been tested, refined and improved upon over several years by the staff of the Observatoire technologique (OT), now working for Genève Lab;

2. in particular this was done within Think Services, an open think (do) tank association created jointly by the OT and Geneva University's Institute of Information Service Science3 (ISS);

3. finally, both Think Services and the partnership between the State and the University of Geneva (ISS) still exist and are active to date.

The main achievement of Think Services is Think Data, an online service whose mission is to raise public awareness of data privacy and data access transparency. Think Data was co-created by a multidisciplinary team, including citizens, using the design thinking methodology. This service was so impactful that it was deployed on a national scale under the strategic and operational responsibility of the Swiss Federal Data Protection and Information Commissioner. Think Services is still active and contributes to several innovative projects. Many Think Services members also brought their experience to bear in creating Genève Lab

Other highlighted projects include:

- Antennes Citoyennes project 

- MobiLab


As a Living Lab dedicated to public sector initiatives, Genève Lab is in direct contact with more than 40 public administration offices of the State of Geneva and affiliated para-public organizations such as the hospitals, the utilities, the public transport authority, the airport, as well as the public administrations of 45 municipalities of the canton of Geneva, including the City of Geneva. 

geneve lab